Privacy policy

Last updated: April 4, 2026

This Privacy Policy describes how TY Creations LLC, doing business as Warfighter Markers ("Warfighter Markers," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website or otherwise communicate with us.

Warfighter Markers operates this website and store to provide custom-crafted engraved products and related services. By using our website or purchasing from us, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

  • Contact Information: name, billing address, shipping address, email address, and phone number.
  • Order Information: purchased products, customization selections, uploaded artwork, engraving text, QR code links, profile/contact details submitted for Connect Series orders, and order notes.
  • Payment Information: payment details processed securely through Shopify and its payment providers. We do not store your full payment card information ourselves.
  • Account or Profile Information: if applicable, information you provide in relation to your Connect Profile or related digital profile features.
  • Technical and Usage Information: IP address, browser type, device type, pages visited, and interactions with our website.
  • Communications: messages, emails, form submissions, support requests, proof approval communications, and design revision requests.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Create, personalize, and produce your products
  • Send proofs for approval prior to production when applicable
  • Provide shipping, tracking, and order updates
  • Communicate with you about your order, support requests, or inquiries
  • Maintain and improve our website, products, and customer experience
  • Detect fraud, misuse, or unauthorized activity
  • Comply with legal obligations

3. Custom Order and Uploaded Content Information

When you place a custom order, you may provide custom text, logos, artwork, photographs, QR code destinations, profile details, or other content for engraving or digital use.

By submitting content to us, you represent and warrant that you have the legal right, permission, or license to use that content. You are solely responsible for the materials you submit, including their accuracy, legality, and intellectual property rights.

We may use submitted content solely for purposes of producing your order, generating proofs, and fulfilling related customer service needs.

4. Sharing of Information

We may share your information with trusted third parties only as necessary to operate our business and fulfill your order, including:

  • Shopify, to operate our online store
  • Payment processors, to securely process payments
  • Shipping carriers such as USPS, UPS, and FedEx
  • Proofing, design, or workflow tools used to communicate and approve order proofs
  • Website, hosting, analytics, and profile-related platforms used to support website and profile functionality

We may also disclose information if required to do so by law or if necessary to protect our business, customers, or rights.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site performance, remember preferences, analyze traffic, and support shopping functionality.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website performance or shopping functionality.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as requesting access, correction, or deletion of certain information.

To make a privacy-related request, contact us at Support@WarfighterMarkers.com.

8. Third-Party Services and Links

Our website or products may include links, QR codes, profile pages, or integrations with third-party services or websites. We are not responsible for the privacy practices, content, uptime, or security of third-party services or websites.

9. Security

We take reasonable measures to help protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal obligations, or operational needs. Updated versions will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

TY Creations LLC dba Warfighter Markers
9571 Shore Drive, #133
Norfolk, VA 23518
Email: Support@WarfighterMarkers.com